Frequently Asked Questions (FAQ)
Frequently Asked Questions
A collection of frequently asked questions about authenticity, shipping, sizing, and our store. If you don't find the answer you're looking for, feel free to contact our team on LINE.
01 · AUTHENTICAuthenticity & Warranty
Are products at NiceFeet authentic?
All products are 100% authentic and inspected before being listed for sale. If a product is proven to be inauthentic, we will issue a full refund (clear proof is required).
NiceFeet has been operating since 2016. You can check our store's credibility in sneaker communities on Facebook.
How is the condition of pre-owned items described?
All pre-owned items are photographed from the actual product and their condition is rated out of 10, such as 9/10. Most items are one-of-a-kind. You can read the meaning of each rating at Pre-Owned Shoe Condition Ratings or view all pre-owned items at CONSIGNMENT (USED).
02 · ORDER & SHIPPINGOrders & Shipping
Is shipping free?
Free shipping nationwide in Thailand.
Can I pay in installments?
Credit card installments are available subject to card terms and conditions. For more details, contact us on LINE @nicefeetth.
Can I return or exchange items?
Items cannot be returned under any circumstances. If you're unsure about sizing, consult our admin team on LINE @nicefeetth, Facebook, or IG before placing an order, or view the Size Guide.
03 · SIZINGSizing
What do (W) and (GS) mean in product names?
(W) indicates women's sizing. Men can wear these by subtracting 1.5 sizes; for example, 8.5W is equivalent to US men's 7.
(GS) indicates big kids' sizing. The number is equivalent to men's sizing; for example, 7Y is equivalent to US men's 7. View the full size comparison chart at the Size Guide.
04 · STORE & SERVICEStore & Services
Where is the store located, and what are its opening hours?
NiceFeet is located in Siam Square Soi 2, in the middle of the alley. We are open daily from 12:00–20:00. Feel free to visit and try on items in person. View the map at Contact Us.
Can I request additional photos or product details?
Absolutely. Contact our admin team on LINE @nicefeetth to request additional photos or ask about condition and sizing.
Can I ask about models not listed on the website?
Yes. Our team can help find the models you're looking for. Contact us on LINE @nicefeetth with the model and size you want.
Can I consign items with NiceFeet?
We accept authentic sneakers and streetwear for consignment. Contact us on LINE @nicefeetth for more details.
Still haven't found your answer?
Contact us on LINE @nicefeetth to ask about sizing, product condition, or to request additional photos. Alternatively, visit our store in Siam Square Soi 2. We are open daily from 12:00–20:00.

